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Did you know that using a Customer Relationship Management (CRM) system will increase sales? Get more sales, organize and track your sales and marketing efforts Never miss a sale again! Track marketing campaigns, leads, opportunities and quotes with a Customer Relationship Management System (CRM).  Better yet get a CRM that also converts those quotes into…

How to access your computer from anywhere. Intended for customers of iDEAL Computer Solution with a Managed Service Plan. You now have the capability to log onto your work computer from any Internet Connection in the world using another computer, ipad, phone etc!  ! Here are the instructions: 1. Open a web browser. We use…

Easy dispatch and track your technicians! A FREE web based dispatch software Do you have a database for dispatching and managing all of service orders effectively? If so are you paying high monthly fees? Did you know there is a free web based software? It's easy, web based, and flexible. It can integrate with your accounting system.…

Want to increase sales? One way is to add CHAT to your website. When a prospective customer comes to your web site interaction will help close the sale. How website CHAT can increase sales. What is CHAT? Remember the little Microsoft paperclip guy many years ago? It is similar to that except a live person is…

The Arizona monsoon season began on June 15 and ends September 30, but the storms peak between mid-July and mid-August.  Are your computers, routers and phone systems protected?   A quality power surge protect may be sufficient but an Uniterruptible Power Supply (UPS) is best because if configured correctly it will not only protect from power surges but…

Some of you are aware that this happened to us today, a total power loss. It was not a monsoon but a sudden power loss to more than 10 servers. That can be very damaging. One of our UPS units batteries shorted and killed the power.  If it was a MONSOON we would have been protected. To…